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The Untrapped Podcast With Keith Kalfas

Welcome to the Untrapped Podcast with Keith Kalfas

Oct 28, 2023

In today's fast-paced world, it's easy to disregard the invaluable life experiences and insights that our elderly customers bring to the table. Join me as I provide a unique glimpse into the nuances of serving elderly clients in the landscaping industry. From demonstrating respect and acknowledging their contributions to tackling the intricacies of pricing and client expectations, you'll gain valuable insights how to approach these interactions with a spirit of humility and understanding. It's high time we redefine the way we cater to the elderly and embrace the wealth of experiences they have to offer.


"Elderly people are amazing. They're to be respected and honored. That's how you deal with elderly people. If you keep that first in your thoughts, then everything else will fall into place."

 - Keith Kalfas

Topics Covered: 

  • How to interact with elderly clients.
  • The significance of clear and honest communication with elderly clients.
  • Dealing with pricing and negotiation when working with elderly customers.
  • Staying humble and valuing the service you provide.
  • Showing respect to elderly individuals

Key Takeaways 
"When you do work for an elderly person, not only you put everything in line items and make it crystal clear what you're doing and you make sure that your words match what's in writing... and you also stay in communication so everything and your consciousness is completely clean."

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