Jan 13, 2024
Is it important for business owners to prioritize and value their employees over their clients, and how does this impact their ability to take on larger jobs and expand their businesses?
In today's podcast, we will cover the crucial topic of hiring and retaining employees for home service businesses. In this episode, Dan Platta shares his invaluable insights and experiences on the complexities of recruitment, employee turnover, and how to foster a positive working environment.
Let us guide you through the challenging terrain of finding and nurturing a team that will drive your business forward. We'll explore everything from practical hiring strategies to the trials and triumphs of employee retention. Get ready for a candid and engaging discussion about finding and keeping the right potential employees, whether you're a business owner or simply curious about the hiring process.
"We can't grow a business with just us, it is not possible. And if
you grow a business with shitty employees, which many of us have
done myself included, that sucks; I would rather just be doing it
by myself when you have a business full of crappy employees, like
your world's not better because you're doing more. Your world is
multiplied with more shitty problems. And so getting the hiring
process right to grow your business is really like the baseline
thing that we've got to get right as business owners. And it's not
easy. But there are some things we can do to make it a lot easier."
- Dan Platta
Topics Covered:
00:00 Bookkeeping and recruiting tips from Dan Platta.
03:39 Bad hiring decisions led to bad employee choices. Showcase your company's values and culture to attract talent.
10:31 Employing people who have a positive attitude rather than those with experience.
15:51 Hiring process needs to be improved with a better filtering system.
19:32 Enhance your chances of success at job interviews and avoid frustration.
21:33 Check for competitive spirit by preparing, asking, and assessing.
25:12 Troubleshooting issues related to cash flow and undercharging.
28:55 Success in business depends on employees, not clients.
31:59 Nonverbal cues play an important role in the interview process.
33:24 Educating employees about the company's origin story and core values helps them stay engaged.
37:05 Maintain a positive attitude in the workplace by embracing humor.
45:11 Include group interviews in your recruitment process to make it more attractive.
46:23 Learn more about recruiting in our HireLead Chill Facebook group.
Takeaway:
"It all starts with us. And we got to create a job that people
want, right? And we got to be a leader that people want to work for
and people want to follow, they will come for the money. But they
won't stay for the money, right? They stay for us and for the
culture. And they will stay even when they could go get more money
elsewhere. Right. So, there are a few core things that we need to
do to create this atmosphere where we have people who want to come
and work for us. One is it's all about our core values and our
culture and getting people to follow you and believe what you
believe." - Dan Platta
Connect with Keith
Instagram: https://www.instagram.com/keithkalfas/
Facebook: https://www.facebook.com/thelandscapingemployeetrap
Website: https://www.keithkalfas.com/resources
Youtube: https://www.youtube.com/@keith-kalfas
Connect with Dan
Facebook Page: https://www.facebook.com/groups/hireleadchill
Facebook: https://www.facebook.com/dan.platta
LinkedIn: https://www.linkedin.com/in/dan-platta-30736b31/
Resources and Websites:
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Get Jobber: https://getjobber.com/im/ambassador-referral/?gspk=a2VpdGhrYWxmYXM4NTIx&gsxid=Rs6pwtznLDcs
Get Ballard: https://www.ballard-inc.com/
Easy Budgeting Blueprint: keithkalfas.com/budget